Freshworks
Sales / CRMCustomer and employee experience software including Freshsales CRM.
Visit website ↗Summary
Freshworks is a CRM platform in The Wall's Sales index, based in Chennai, Tamil Nadu. Executives can review its capabilities, published engagement data, and start contact directly through its website at freshworks.com.
Key facts about Freshworks: operating since 2010; team of 1001-5000; rated 4.5 out of 5 across 1,244 Google reviews.
About Freshworks
Freshworks is a CRM platform in the Sales section of The Wall, based in Chennai, Tamil Nadu. Customer and employee experience software including Freshsales CRM.
Published figures put Freshworks at operating since 2010, a team of 1001-5000.
Quick facts
- FOCUS
- Sales · CRM. Google lists it as software company.
- DECLARED
- wheelchair accessible parking · wheelchair accessible entrance · parking lot free
Reviews on record
5★ 932 · 4★ 175 · 3★ 64 · 2★ 12 · 1★ 61
Reviewers on Google mention work environment (10), infrastructure (8), location (3), cafeteria (3), support (3), space (3).
Ratings as published on Google. The Wall collects no reviews of its own.
Web footprint
Traffic and keyword figures are DataForSEO estimates for US Google; the stack is read from the live site.
On the record
- LINKEDIN SPECIALTIES
- Service Operations, IT Service Management, Freshservice, Freshdesk, Freddy AI, AI Agents, Domain-specific AI, Employee Experience, Customer Experience, Help Desk Software, Enterprise Service Management, IT Asset Management
Searched alongside Freshworks
Freshworks Software Academy · Fues Technology Solutions · fresherfy · SYSVEDA INFORMATION TECH PVT LTD
Businesses Google shows next to this one. Listed for orientation, not endorsement.
Questions people ask about Freshworks
Q.01How much does Freshworks CRM cost?
Freshworks' pricing is not published in the directory. Check its pricing page for seat counts, contract terms and add-ons, then request a written quote. Its LinkedIn specialties lean toward help desk and IT service management.
Q.02How do I choose Freshworks for my business?
Test whether the product covers your sales workflow, and check references from companies your size. Freshworks' 4.5 of 5 rating from 1244 reviews on Google mentions work environment and cafeteria, which says little about the software.
Q.03How does Freshworks CRM work?
Check the contact, pipeline and reporting features you need against the product's documentation before you buy. Freshworks' LinkedIn specialties include Freddy AI, AI Agents and Customer Experience.
Q.04Is Freshworks CRM free?
Check any CRM vendor's pricing page for a free plan, and note its user and feature limits before you rely on it. Freshworks' pricing is not published in the directory. Its LinkedIn specialties name Freshdesk and Freshservice, so confirm which product the terms cover.
Data sheet
- DOMAIN
- freshworks.com
- CATEGORY
- SALES
- SPECIALTY
- CRM
- TYPE
- SOFTWARE PROVIDER
- SOLVES
- SALES STAGNATION AND REP EFFECTIVENESS
- TYPICAL BUYER
- CRO / VP SALES
- CLIENT FIT
- $5M-$50M+
- GOOGLE RATING
- 4.5/5 · 1244 reviews
- STATUS
- LISTED
- PERMALINK
- /c/freshworks.com.html
Also in CRM
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