ChurnZero
Sales / Customer SuccessCustomer success software.
“Customer success software.”
AS DESCRIBED ON ITS WEBSITESummary
ChurnZero is a customer success platform in The Wall's Sales index, based in Washington, DC. Executives can review its capabilities, published engagement data, and start contact directly through its website at churnzero.com.
Key facts about ChurnZero: operating since 2015; team of 201-500; rated 3.4 out of 5 across 5 Google reviews.
About ChurnZero
ChurnZero is a customer success platform in the Sales section of The Wall, based in Washington, DC. Customer success software.
Published figures put ChurnZero at operating since 2015, a team of 201-500.
In its own words on Google: “ChurnZero is the platform and partner for customer success, dedicated to helping subscription businesses grow and succeed at scale. ChurnZero’s customer success software provides automation, in-app communication, health scoring, actionable reporting, revenue forecasting, and Customer Success AI™ to help Customer Success teams work efficiently, deliver greater customer value, and drive more revenue. The ChurnZero team prides itself on being a top-rated partner, consultant, and coach to customer success teams worldwide who use ChurnZero to increase and scale their impact. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C., and an office in Amsterdam.”
Quick facts
- FOCUS
- Sales · Customer Success. Google lists it as software company.
- DECLARED
- wheelchair accessible entrance · hubspot
Where ChurnZero sits in the index
- 3 Sales firms in the index list DC as home state, 3 of them in Washington.
Computed from The Wall's 3,460 listings at build time. Shares, not rankings.
Reviews on record
5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2
Ratings as published on Google. The Wall collects no reviews of its own.
Web footprint
ChurnZero publishes 9 case studies on its site and names Google Calendar, Outlook 365, Slack, Microsoft Teams, Salesforce, HubSpot, NetSuite, Close among its clients.
Traffic and keyword figures are DataForSEO estimates for US Google; the stack is read from the live site.
On the record
- HOURS
- mon to fri, 8am to 8pm
- LINKEDIN SPECIALTIES
- Customer Success, Customer Experience, SaaS, subscription business, Software, Customer Retention, Customer Experience, Retention, Customer Engagement, Account Management, B2B SaaS, Customer Onboarding
Searched alongside ChurnZero
Toward Zero Exposure · Crowdkeep · Bryant Technologies, Inc · Sorcero · YourCTO
Businesses Google shows next to this one. Listed for orientation, not endorsement.
Questions people ask about ChurnZero
Q.01Does ChurnZero publish salary ranges for customer success roles?
The directory does not list salary data for ChurnZero or its roles. For any software company, check salary ranges in current job postings and reputable salary surveys. ChurnZero's LinkedIn lists a team size of 201-500.
Q.02How does ChurnZero define customer success compared with customer service?
In its own words, ChurnZero offers 'Customer success software.' The directory does not explain the difference between customer success and customer service. For any customer success vendor, check whether the product tracks account health and retention or only handles support requests.
Q.03Does ChurnZero integrate with CRM tools like Salesforce and HubSpot?
On its site, ChurnZero names Salesforce, HubSpot, NetSuite, and Close as clients, along with Slack, Microsoft Teams, Outlook 365, and Google Calendar. The directory does not list integrations, so check ChurnZero's documentation for each CRM connection before you rely on one.
Q.04Is ChurnZero the best software for customer support?
The directory does not rank ChurnZero against other vendors. ChurnZero has 3.4 of 5 from 5 reviews on Google, and it has published 9 case studies on its site. Read the review text before you weigh the average.
Q.05Where is ChurnZero based?
The directory lists ChurnZero in Washington, DC. Its LinkedIn shows a founding year of 2015 and a team size of 201-500, so ask how support is staffed for a company that size.
Data sheet
- DOMAIN
- churnzero.com
- CATEGORY
- SALES
- SPECIALTY
- CUSTOMER SUCCESS
- TYPE
- SOFTWARE PROVIDER
- SOLVES
- SALES PRODUCTIVITY AND REVENUE GROWTH
- TYPICAL BUYER
- CRO / VP SALES
- CLIENT FIT
- $5M-$50M+
- HQ
- WASHINGTON, DC
- GOOGLE RATING
- 3.4/5 · 5 reviews
- STATUS
- LISTED
- PERMALINK
- /c/churnzero.com.html
Also in Customer Success
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