Totango
Sales / Customer SuccessCustomer success platform.
“Customer success platform.”
AS DESCRIBED ON ITS WEBSITESummary
Totango is a customer success platform in The Wall's Sales index, based in Redwood City, CA. Executives can review its capabilities and start contact directly through its website at totango.com.
Key facts about Totango: operating since 2010; team of 51-200.
About Totango
Totango is a customer success platform in the Sales section of The Wall, based in Redwood City, CA. Customer success platform.
Published figures put Totango at operating since 2010, a team of 51-200.
Quick facts
- FOCUS
- Sales · Customer Success
Where Totango sits in the index
- 29 Sales firms in the index list CA as home state, 1 of them in Redwood City.
Computed from The Wall's 3,460 listings at build time. Shares, not rankings.
Web footprint
Totango names Go to the homepage among its clients on its site.
Traffic and keyword figures are DataForSEO estimates for US Google; the stack is read from the live site.
On the record
- LINKEDIN SPECIALTIES
- Connecting All Customer Data, Less churn, more upsell and cross-sell, Customer Success Management, Proactive Customer Engagement, Customer Data Platform, Customer operating system, Customer Experience Surveys, Customer Health Scores, Digital Engagement, Tech Touch, High Touch, Stakeholder Engagement
Questions people ask about Totango
Q.01What does Totango do?
Ask any vendor to demonstrate how its platform handles your existing customer data and which teams would use it. Totango's directory record calls it a customer success platform, and its LinkedIn specialties include Customer Health Scores, Proactive Customer Engagement and Customer Data Platform.
Q.02How does customer success at Totango differ from customer service?
Compare tools by whether they are built around account retention or ticket handling, using the demo you are shown. Totango's listed specialties focus on less churn, more upsell and cross-sell, and customer health scores, which are retention and account topics.
Q.03Does Totango work with a CRM?
Ask for the full list of native integrations and confirm your CRM is on it before you buy. Totango lists Connecting All Customer Data among its LinkedIn specialties, but the directory record names no specific integrations.
Q.04Is Totango the best software for customer support?
No single tool is best for every support team, so score each option against your ticket volume, integrations and reporting needs. Totango's specialties point toward retention rather than ticket handling, so test that fit directly.
Q.05How big is Totango and where is it based?
The directory lists Totango in Redwood City, CA. LinkedIn shows a founding year of 2010 and a team of 51-200 people. Ask whether your account would have a dedicated team or a shared pool.
Data sheet
- DOMAIN
- totango.com
- CATEGORY
- SALES
- SPECIALTY
- CUSTOMER SUCCESS
- TYPE
- SOFTWARE PROVIDER
- SOLVES
- SALES PRODUCTIVITY AND REVENUE GROWTH
- TYPICAL BUYER
- CRO / VP SALES
- CLIENT FIT
- $5M-$50M+
- HQ
- REDWOOD CITY, CA
- STATUS
- LISTED
- PERMALINK
- /c/totango.com.html
Also in Customer Success
Claim this listing — and keep 20% of every client you send us
Totango is listed here for free, compiled from public sources. There is no fee to claim it and no pay-to-play tier. Claiming lets you correct the record and opens a two-way referral arrangement that runs in your favour by design.
NO COST TO CLAIM · NO EXCLUSIVITY · CANCEL BY REPLYING “STOP” · LISTING STAYS UP EITHER WAY — INCLUSION IS EDITORIAL, NOT PURCHASED