Gainsight
Sales / Customer SuccessCustomer success platform.
“Customer success platform.”
AS DESCRIBED ON ITS WEBSITEAS PUBLISHED BY THE FIRM AND ITS PUBLIC PROFILES · FULL DATA SHEET
Visit website ↗Summary
Gainsight is a customer success platform in The Wall's Sales index. Executives can review its capabilities, published engagement data, and start contact directly through its website at gainsight.com.
Gainsight, based in San Francisco, CA, serves companies past $5M in revenue with 25 or more employees, typically working with CRO / VP Sales on sales productivity and revenue growth.
Key facts about Gainsight: operating since 2009; listed team size 1,000 - 5,000; minimum project $25,000+; average rate $150 - $199 / hr.
About Gainsight
Gainsight is a customer success platform in the Sales section of The Wall, based in San Francisco, CA. Customer success platform.
Public profile data lists Gainsight as operating since 2009, a listed team size of 1,000 - 5,000, a published minimum project size of $25,000+, an average rate band of $150 - $199 / hr. Providers in this section are typically engaged by CRO / VP Sales to address sales productivity and revenue growth.
To evaluate Gainsight, review its capabilities at gainsight.com, request case material relevant to your revenue band, and start through its own intake process. This profile is compiled from public sources and is not an endorsement.
Quick facts
- BEST FOR
- Executives at $5M+ companies working through sales productivity and revenue growth.
- FOCUS
- Sales — Customer Success.
- FEE STRUCTURE
- Minimum project $25,000+ · avg. rate $150 - $199 / hr (per its Clutch profile).
- ACCESS
- Consultations are requested via gainsight.com.
Questions & answers
Q.01What is Gainsight and what does it offer?
Gainsight is a customer success platform in the Sales category. As described on its website: "Customer success platform."
Q.02Do I need an appointment or consultation to start with Gainsight?
Gainsight takes new engagements through its own intake process at gainsight.com — typically a scheduled discovery or strategy conversation rather than walk-in engagement.
Q.03What are typical working hours at Gainsight?
Gainsight, operating from San Francisco, CA, does not publish hours in the sources this directory indexes; sales providers typically run standard business weekdays with dedicated coverage during active engagements.
Q.04How is an initial engagement with Gainsight priced?
Gainsight publishes a minimum project size of $25,000+ and an average rate band of $150 - $199 / hr on its Clutch profile. Full proposals follow an initial consultation.
Q.05Who is a fit for Gainsight?
The Wall lists Gainsight for organizations at $5M+ revenue with 25 or more employees working through sales productivity and revenue growth, typically engaged by CRO / VP Sales roles. Confirm current client criteria directly with the provider.
Q.06Is weekend support available from Gainsight?
Gainsight publishes no weekend-specific availability in indexed sources. In this category, client management typically runs weekdays while automated systems and live campaigns continue around the clock.
Q.07Where is Gainsight located?
Gainsight is based in San Francisco, CA.
Q.08Who leads Gainsight and how established is it?
Gainsight has operated since 2009 and lists a team size of 1,000 - 5,000. Leadership bios are published on its website.
Q.09How current is this Gainsight profile?
This profile was last refreshed recently from public sources — Gainsight's public website and curated sources. The provider site is always authoritative.
Q.10How do I contact Gainsight?
Contact Gainsight through the inquiry form or channels published at gainsight.com.
Q.11What roadblocks does Gainsight clear for $5M+ companies?
Gainsight addresses sales productivity and revenue growth in the customer success space. As described on its website: "Customer success platform."
Q.12Can leadership get a demo or trial of Gainsight?
Demonstrations are requested directly at gainsight.com; many platforms in this category also offer tailored walkthroughs or trials for evaluation teams.
Q.13What does Gainsight integrate with?
Gainsight publishes its current integration directory at gainsight.com. Platforms in the customer success category commonly connect to major CRMs and data stacks.
Q.14How is Gainsight pricing structured?
Gainsight lists minimum engagement $25,000+ and rate band $150 - $199 / hr publicly; current plan pricing comes from the vendor.
Q.15Is onboarding support included with Gainsight?
Onboarding specifics are published by Gainsight directly; enterprise tiers in this category typically include success management and implementation support.
Q.16How does Gainsight handle security and compliance?
Gainsight publishes its security posture on its own site — that page, not this directory, is authoritative for encryption, SOC 2 status, and permissions.
Q.17Can multiple departments use Gainsight?
Gainsight serves the sales function first, with CRO / VP Sales as typical buyers; role-based multi-team access is the norm in this category.
Q.18How often is Gainsight updated?
Gainsight ships as a cloud platform; release cadence and changelogs are published by the vendor.
Q.19Does Gainsight offer executive reporting or mobile access?
Reporting surfaces for leadership are standard in the customer success category; confirm current dashboard and mobile options with Gainsight.
Q.20How does migration to Gainsight work?
Gainsight documents onboarding and data migration at gainsight.com; guided tooling and technical support are typical for this category.
Data sheet
- DOMAIN
- gainsight.com
- CATEGORY
- SALES
- SPECIALTY
- CUSTOMER SUCCESS
- TYPE
- SOFTWARE PROVIDER
- SOLVES
- SALES PRODUCTIVITY AND REVENUE GROWTH
- TYPICAL BUYER
- CRO / VP SALES
- CLIENT FIT
- $5M-$50M+
- HQ
- SAN FRANCISCO, CA
- FOUNDED
- 2009
- TEAM SIZE
- 1,000 - 5,000
- MIN PROJECT
- $25,000+
- AVG RATE
- $150 - $199 / hr
- STATUS
- LISTED
- PERMALINK
- /c/gainsight.com.html
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